February 2008
Flletwood has release a Reply Worldwide Base Station CRS940 USB Update program and FTDI.
Driver. Please contact your hardware dealer or Fleetwood replyapi@fleetwoodgroup.com to obtain the upgrade prgram. (27 MB)
The Worldwide base station contains an FTDI microchip to enable USB communications which may be configured to supply a specific Vendor ID ( VID ) and/or a specific Product ID ( PID ) to uniquely identify a product within a company. In doing so the device will also need a specialized driver that recognizes both the VID and PID of the product. Currently this driver is supplied to customers on Fleetwood Inc. product CDs or on the www.replysystems.com website.
With the release of the new WRS970 Reply Plus product, it was found that there may be incompatibilities between the Fleetwood specific Worldwide driver and the generic FTDI USB native drivers used with Plus. These incompatibilities were found to be inconsistent across a variety of operating systems and PC configurations.
In order to combat these incompatibilities Fleetwood Group, Inc. is releasing software ( Worldwide Base Update.exe ) that will configure the Worldwide base to use the latest FTDI drivers. The Base Update software may be obtained by contacting Fleetwood software support at replyapi@fleetwoodgroup.com