The Worldwide base station contains an FTDI microchip to enable USB communications
which may be configured to supply a specific Vendor ID ( VID ) and/or a specific
Product ID ( PID ) to uniquely identify a product within a company. In doing so the
device will also need a specialized driver that recognizes both the VID and PID of the
product. Currently this driver is supplied to customers on Fleetwood Inc. product CDs or
on the
www.replysystems.com website.
With the release of the new WRS970 Reply Plus product, it was found that there may be
incompatibilities between the Fleetwood specific Worldwide driver and the generic FTDI
USB native drivers used with Plus. These incompatibilities were found to be inconsistent
across a variety of operating systems and PC configurations.
In order to combat these incompatibilities Fleetwood Group, Inc. is releasing software
( Worldwide Base Update.exe ) that will configure the Worldwide base to use the latest
FTDI drivers. The Base Update software may be obtained by contacting Fleetwood
software support at
replyapi@fleetwoodgroup.com or on our website
www.replysystems.com in the dealers section.
The latest FTDI drivers for use with Reply Worldwide updated bases may be
automatically downloaded from the internet via the device install wizard in windows or
downloaded directly at
http://www.ftdichip.com/Drivers/VCP.htm